ThinkLoom Company Mind

Your company's know-how, one question away.

Turn your documents and what your people know into a Company Mind your staff can ask, with every answer traced to its source.

Can we refund a purchase after 30 days?
tl.

Yes, with a store manager's approval. Log it under Exceptions in the POS and attach the original receipt. The customer receives store credit, not cash.

Returns & Refunds SOP · §4.2Captured interview · Store ops
Example answer

How it works

From scattered files to one place to ask.

  1. 01

    Bring what you have

    Add the documents, wikis, and manuals your team already relies on.

  2. 02

    Capture what isn't written down

    An interviewer asks one follow-up at a time and saves the answers as a note.

  3. 03

    Ask, with sources

    Staff ask in plain language. Every answer links to the passage it came from.

Trust

Your knowledge stays yours.

Private to your team

Only the people you invite can ask.

Shows its sources

Every answer traces back to a document.

Choose what it reads

Point each question at the right knowledge.

Roles and access

Owners, editors, and viewers.

Start with one team.

Bring one team's documents. We'll set up the pilot with you.